FREQUENTLY ASKED QUESTIONS (FAQ)I purchased in 2002 and tried to activate my program with the PASSCODE from the package and it doesn't work! Do I qualify for a free upgrade? I had to reinstall/download my program again and now my activation code won't work!! Where's my user's manual? Shucks! I recently purchased HT Business and realized I needed a higher version program. Can I upgrade without paying full price? Yes, there are discount prices available for past and recent users. Click here How come I haven't received my activation code yet? How do I import my old version data to my new upgrade? Is my new version compatible with my Windows system? Is it compatible with Mac? I bought one of your programs about 10 years ago. Do I have to pay full price for an upgrade? What's the difference between HT Business and HT Gold? I've been a customer for years and I'm never kept informed on your products! I have a problem and support has asked me to send them my data. How do I do that? |